Managing for Efficiency -- Part II

Frustration would be the best way to describe it. I have just spent the past 2 hours going through sheets upon sheets of non-sensical numbers. Only one person managed to enter all the relevant information in the corresponding column. Everyone else seems to think it's an essay format!

It has been a very frustrating summer period. I did my spring cleaning and fired two people I found to be incompetent. So there goes my 'Spring Cleaning' (done in the summer!). Now I need to help the survivors reach their potential.

Motivation seems to be a problem, since I do a very poor job at it. So, I will have a couple announcements to make:

1. You screw-up in a way that costs us time to fix a problem, you will have to fix it yourself, on your own time. Small mistakes are understandable, but we are not going to waste 3 hours to fix a mistake that shouldn't of have happened. You come in during your weekend and fix it yourself.

2. A cash-prize will be given every month for the 'employee of the month'.

Hopefully this will provide some motivational juice.

As for the efficiency evaluation, I am still working on it. Hopefully by the end of this week, I will have a clear picture of how many hours are being wasted. I can aready see quite a few wasted man hours. I'll be back with the results soon!